Phone VOIP
Built-in VoIP calling lets you handle all your business calls inside one platform—track, record, and route calls with ease.
About
MorePie's Lead/Contact Management system is your command center for every customer interaction. It consolidates your texts, calls, emails, and form submissions into one seamless contact record—so your team always knows where things With built-in VoIP calling, your team can make and receive calls from anywhere using a desktop, mobile app, or browser—no separate phone system needed. Every call is automatically logged under the contact’s profile, and you can add notes, tags, or trigger automations right from the call screen. Caller ID, call forwarding, custom greetings, voicemail drops, and call recordings are all included.
This isn’t just a phone line—it’s a fully integrated communication tool for modern businesses.
Key Benefits
- 📞 Call from anywhere – Use mobile, desktop, or browser to make and receive calls
- 🧠 Fully integrated – Calls sync with contact records and workflows
- 🎙️ Call recording – Record and store calls for training and quality
- 🔁 Forwarding + IVR – Route calls to the right team or location automatically
- 📝 Live notes + tags – Add call details instantly for smarter follow-up
Use Cases
Whether you're running a service-based business or managing a remote sales team, integrated VoIP calling keeps all your communication in one place. No more switching between apps, missing calls, or forgetting what was said.
- A cleaning business sets up call routing to forward calls to different locations
- A med spa uses call recordings to train new front desk staff
- A sales team uses built-in caller ID to track lead source and return calls faster
- A home services company sets up voicemail drops for appointment reminders
- A contractor answers customer calls on the go from the mobile app
Automation Ideas
VoIP calls can trigger follow-up workflows, update CRM records, or notify your team—all automatically. The result: faster response times, better tracking, and fewer dropped opportunities.
- Missed call? Trigger a text: “Sorry we missed you! Can we call back?”
- Call ends? Tag the contact and create a task for follow-up
- Call with “Quote” tag? Start a proposal workflow and notify sales team
- New voicemail received? Email + text the message to the assigned rep
- Incoming call to IVR? Route based on number pressed, and track call outcome
