Reputation Management
Automatically collect reviews and manage your online reputation in one place.
About
Reputation Management in MorePie makes it easy to grow and protect your online presence. Automatically send review requests after each service, monitor new reviews across platforms, and respond to feedback—all from one dashboard. Boost your local rankings and build trust with every happy customer.
This feature keeps your brand looking great while saving you hours of manual follow-up.
Key Benefits
- ⭐ More 5-star reviews – Automatically request reviews after completed jobs
- 💬 Monitor new reviews – Get alerts when someone leaves a review anywhere online
- 🧹 Clean dashboard – Manage Google and Facebook reviews in one place
- ⏱️ Save time – No more manually texting clients to ask for feedback
- 🧠 Smart filtering – Send review requests only to satisfied customers
Use Cases
For any business that relies on local trust—like cleaning companies, service providers, or home contractors—reviews can make or break the next booking. With Reputation Management, you can automate the ask, track your reputation, and stay ahead of bad reviews by addressing issues early.
- A housecleaning company sends a review request 2 hours after a completed job
- A landscaping business filters requests so only customers who rated their service 4 stars or higher receive a review link
- A pressure washing team tracks new reviews on Google and Facebook from one dashboard
- A med spa thanks clients for 5-star reviews and privately follows up with anyone who leaves less-than-stellar feedback
- A contractor gets email alerts when new reviews are posted so they can respond immediately
Automation Ideas
This feature turns your best customer moments into powerful marketing. By automating review requests and keeping you in the loop on what people are saying, you can stay on top of your reputation without manually tracking every platform.
- Job marked as complete? Trigger a review request with Google/Facebook links
- Client gives 5-star rating via survey? Send direct link to leave public review
- Client gives 3 stars or less? Skip review link and notify manager for follow-up
- New Google review posted? Send email alert to owner + thank reviewer via SMS
- Low star review detected? Trigger a workflow to de-escalate and recover the customer
